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Investigating - Cybersource is aware of an issue that is currently affecting merchants processing KCP alternative payments.We are investigating the cause and working urgently to resolve the issue.Impact: Clients may experience a delay in interpreting transaction status.Reported Start Time: 8 October 2024 11:27 GMT Next Update: within 60 MinsWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: INC19604081 Dec 08, 2024 - 14:23 UTC
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