CI

Warn

Amazon Web Services

We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.

Last update on Apr 13, 2026 1:16 AM

Warn

Cybersource

We have identified an issue where some merchants are seeing only the first 25 MIDs associated with a Meta Key linked/enabled in the Key Management UI (User Interface) for editing. Due to this limitation, when merchants add or modify MIDs during an editing session, only the MIDs linked/enabled to the Meta Key in the UI are preserved upon Save. As a result, any previously linked MIDs that are not enabled, (and therefore unchecked), may be unintentionally removed from the Meta Key. We appreciate your patience as we work urgently to implement a mitigation. Impact: Merchants affected by this display issue may inadvertently remove existing MID associations when updating their Meta Key configuration. Merchant would need to r-add the complete list. Reported Start Time: TBD Next Update: As status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource/Visa Acceptance Solutions Support & Knowledge Base Incident #: TBD

Last update on Apr 13, 2026 1:13 AM

Down

BridgePay Network Solutions

We have successfully restored all TPI/TGateway gateway instances and the BridgePay Gateway. We have been in direct contact with partners to provide post incident recommendations for resuming transaction processing. We are coordinating with processing partners where approvals are still pending and remain focused on completing full service restoration as quickly and safely as possible.

Last update on Apr 13, 2026 1:10 AM