Welcome to our status page. Here, you can stay up to date with the operational status of all our key services. Subscribe to receive instant notifications when incidents or maintenance occur. If you’re experiencing any issues not reflected here, please report them, or contact our support team directly for assistance. We’re committed to keeping everything running smoothly for you!
We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
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Cybersource is aware of an issue that is currently affecting Cybersourse Business Center. Some clients may experience Rede and Cielo processor refund failures. We continue investigating the cause and working urgently to resolve the issue. Impact: Merchants may encounter payment processing error messages and delays when attempting to process refunds. Reported Start Time: 22 April 2026 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC25352938
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We are aware of an issue with the chargebacks. The Chargeback team is currently working with Development to resolve it. We will keep you posted as soon as there are updates.
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