Welcome to our status page. Here, you can stay up to date with the operational status of all our key services. Subscribe to receive instant notifications when incidents or maintenance occur. If you’re experiencing any issues not reflected here, please report them, or contact our support team directly for assistance. We’re committed to keeping everything running smoothly for you!
We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.
Last update on
We have successfully restored all TPI/TGateway gateway instances and the BridgePay Gateway. We have been in direct contact with partners to provide post incident recommendations for resuming transaction processing. We are coordinating with processing partners where approvals are still pending and remain focused on completing full service restoration as quickly and safely as possible.
Last update on
Monitors
Increased Connectivity Issues and API Error Rates
Amazon Web Services
BridgePay Gateway - Outage - Under Investigation
BridgePay Network Solutions