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We are seeing significant signs of recovery for AssociateAddress requests, and continue to work toward fully mitigating this issue. This combined with the earlier recovery of the AllocateAddress API means customers can now successfully create and associate new network addresses in the unaffected AZs. Other AWS Services are also now observing sustained improvement as a result of the EC2 Networking APIs recovery. We are now focusing on implementing a change that will allow customers to Disassociate Elastic IP addresses from resources that are impacted by the underlying power issue. We expect this specific mitigation to take another hour to complete. We do not have an ETA for power restoration at this time. For customers that can, we recommend using alternate Availability Zones or other AWS Regions where applicable. We will provide another update by 6:30 PM, or sooner if we have additional information to share.
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We are continuing to monitor for any further issues.
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We have successfully restored all TPI/TGateway gateway instances and the BridgePay Gateway. We have been in direct contact with partners to provide post incident recommendations for resuming transaction processing. We are coordinating with processing partners where approvals are still pending and remain focused on completing full service restoration as quickly and safely as possible.
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Monitors
Amazon Web Services
BridgePay Gateway - Outage - Under Investigation
BridgePay Network Solutions
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